Refund & Returns policy

Refunds and Returns Policy for The Conscious Life

Effective Date: October 29, 2024

Thank you for choosing The Conscious Life, operated by Conscious Pvt. We strive to provide high-quality digital products and services. If you are not completely satisfied with your purchase, we want to make the return and refund process as clear and straightforward as possible.

1. Digital Products

Please note that all products sold on The Conscious Life are digital in nature. This means that once a purchase is made, access to the content is granted immediately upon payment.

2. Refund Eligibility

You may request a refund for your digital product under the following conditions:

  • You contact us within 14 days of the purchase date.
  • You have not accessed more than 20% of the course content.

3. How to Initiate a Return

To initiate a return and request a refund, please follow these steps:

  1. Contact Us: Email us at sk4396360@gmail.com with the subject line “Refund Request”.
  2. Provide Information: Include your order number, the date of purchase, and the reason for your request.
  3. Wait for Confirmation: We will review your request and respond within 3-5 business days to confirm whether your refund is approved.

4. Refund Process

If your refund request is approved:

  • Refunds will be processed using the original payment method.
  • Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

5. Fees and Costs

There are no fees associated with returning digital products. However, please note that:

  • If you accessed more than 20% of the course content, the refund request will be denied.
  • We do not cover any charges related to your internet service or any costs incurred in accessing the digital product.

6. Specific Product Requirements

For refunds, ensure the following:

  • Your request must be made within 14 days of purchase.
  • You must provide the required information as mentioned above.

7. Contact Information for Customer Support

If you have any questions about this Refunds and Returns Policy or need assistance with your order, please reach out to our customer support team:

8. Policy Updates

We may update this Refunds and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.